Returns & Exchanges
At RODEO-Pine-Avenue Clothes shop, we want you to be completely satisfied with your purchase. If your new fashion finds are not the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account portal or use our guest return link to select the items you wish to return and state the reason for the request.
Prepare Your Package
Securely pack the unworn items in their original packaging with all tags attached to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed once our warehouse inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing